…to add more to the ticket immediately, but that’s nearly never since it was just updated. Is there a way or a feature to stop the automatic scrolling to the…
Reply To: Prevent auto scroll when opening tickets
Wanted to bump this as still good today in 2022. Only added the part in yellow at the end and it worked immediately….
Reply To: Blank Blue Screen 1.12.2 Version upgrade new installation
Or you can send us the instruction if you need to run any tools to obtain logs etc….
Reply To: Three questions
Hello, I was able to solve questions 2 and 3 myself. But question 1 doesn’t work yet. This must be an error in the template. If I use the standard…
Ticket time and https
Hello, first of all congratulations for the successful template. However, I have 2 questions: Where’s the option for time? So how long it takes for a ticket. I don’t think…
Reply To: Three questions
@av-visionen The missing attachments is a known issue that will be fixed soon. I’m glad you were able to sort out your other two questions….
Reply To: After delete does not display ticket list
…from you so I will mark this as Resolved for now. But if the problem persists you can still send me your update with the answers to my questions above….
Reply To: Admin sub menus missing when you're in one of them
I just checked the file in questions and the part mentioned on the last line is not there. I guess the error was corrected in the currently available release? In…
TAT figures in ticket queue
…This is great for me to view easily and live where we at for specific customers and jobs in terms of our TAT targets. I have two questions: I have…
Reply To: Option in category search
…would be far more likely to receiving meaningful answers (and possibly the attention of osTicket devs) if you were to ask these types of questions in the osTicket Forums. 😀…