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Reply To: Text not translated
…archives and history of all your current and past support requests complete with responses.’);?> …with your own Translated text. But I would be curious to take a look at your…
Reply To: Attachment handling issue
JediKev commented 5 minutes ago @stevland I have a pull coming today that might fix this issue. Cheers….
Reply To: Stevland – Are you ok?
…to understand that this is abandonware now? I will try getting in touch with some of the people listed on the parent company website, but this is very concerning. https://enhancesoft.com/who-we-are/…
Reply To: Ticket cannot be created because of required fields
Hi lizenz, I’m sorry for the super late reply. I’ll need to take a look. Please complete sections 1 and 2 of this form. And in section 7 kindly add…
Reply To: Changes to some visual elements
Oh weird! I typed a reply days ago… I guess I neglected to click Submit. Sorry about that. I’m glad I asked for clarification because I was completely mistaken regarding…
Oauth2 API endpoint configuration
Hey All! So I am curious to see if anyone else has had this issue… I am configuring the Oauth2 plugin to communicate with Azure. I have majority of it…
Reply To: Truncated loading file (tickets.php) when open/refreshing ticket
Hi @servinformatica, Thank you for the detailed report. Unfortunately nothing comes to mind as to what could be causing the load issues. The code that the page appears to be…
Reply To: No Theme Settings
…the frontpage it shows a mix of french and english with german. You’ll need to edit your company’s personalized content here: Admin Panel > Manage > Pages > Landing (https://osticketawesome.com/1.11/scp/pages.php?id=1)…
Reply To: Load Times
Sorry for the trouble, guys. Y’all must be running old versions of osTicket Awesome. That mistake was fixed in 1.15.3 and higher. In any event, the best practice is to…