Wowww so sorry @stevland I didn´t refresh this page and don’t see your answer but thanks a lot for your help….
Reply To: Theme + Logo not changing
…So maybe you could help me further. When I want to add the user “IUSR” with full control on my whole directory of the page, for example the folder “wwwroot/osticket_awesome/”,…
Reply To: Error 500 Install – header.inc.php
Hi @strong, What if the URL of your installation? There is something wrong with this path /var/www/theme//osta/php/functions.php Please double-check your ost-config.php file….
Reply To: Unusual load time on phones
…#5 C:\inetpub\wwwroot\support\include\class.orm.php(1797): CallbackSimpleIterator->next()<br /> #6 C:\inetpub\wwwroot\support\include\class.orm.php(1806): CallbackSimpleIterator->rewind()<br /> #7 C:\inetpub\wwwroot\support\include\class.orm.php(1463): CallbackSimpleIterator->valid()<br /> #8 C:\inetpub\wwwroot\support\include\class.orm.php(1480): CachedResultSet->fillTo(2147483647)<br /> #9 C:\inetpub\wwwroot\support\include\class.orm.php(1489): CachedResultSet->asArray()<br /> #10 C:\inetpub\wwwroot\support\include\staff\tickets.inc.php(570): CachedResultSet->getIterator()<br /> #11 C:\inetpub\wwwroot\support\scp\tickets.php(495): require_once(‘C:\\inetpub\\wwwr…’)<br /> #12 {main}…
Anruf URL
…Exit 1 if “%2” == “1” Exit 1 if “%3″== “connect” GOTO los :los start https://www.computech-it.de/helpdesk/scp/users.php?tapi=urldecoded^&callerTel=%1 Die URL wird aufgerufen, aber das Ticket nicht geöffnet wie es früher war….
Reply To: Anruf URL
…more…. @echo off if “%3” == “finished” Exit 1 if “%2” == “1” Exit 1 if “%3″== “connect” GOTO los :los start https://www.computech-it.de/helpdesk/scp/users.php?tapi=urldecoded^&callerTel=%1 before the Upgrade the Script worked……
Reply To: Blank page after install
I fixed it. I needed to fix my Apache2 conf file for osTicket, then move the contents to the root /var/www/html/osTicket directory…
Reply To: Display- / loading issue with Firefox
…id – session is not active in /www/htdocs/w0140e5e/osticket/open.php on line 49 In vanilla osTicket or Chrome you just dont see the error, because everything seems to work fine. …
Reply To: %{ticket.thread.lastmessage} inserts the original message
…to support-old/include/. Visit your core osTicket installation by going to www.yourdomain.com/support-old/scp and troubleshoot your email templates. If it turns out that it is an issue with osTicket Awesome, let me…
Reply To: Translation italian
Hi, i prefer to not modify my files. My url ticket is https://www.thinkvisor.it/supporto/ Can you help me?…