Hi. I want to know how to add css instructions to change the cellpadding and/or cellspacing for the horizontal menu bar (OPEN | MY TICKET | CLOSED TICKET | SEARCH…
Reply To: To Support – 'lost Ticket'
For what it’s worth, I searched my email for your DB Error #1054 post. I receive email notifications for everything that is posted here, but I don’t have a record…
Reply To: Source code in tickets webpage
No worries! It is almost impossible to search for. A duplicate post may increase the chance that someone may find the answer to this issue. 🙂…
Reply To: Search Problem after upgrade
Hi @RenatoAscencio, Hmmm. I can’t reproduce this issue. Does the same thing happen when you search in the osTicket Awesome Demo?…
Reply To: Sudden Performance Issues
Deleting and recreating a personal search seems to have cleared the issue. …
Reply To: [1.14.1] Merging / Linking does not save changes..
Thank you for your research on this. I knew it’s possible to also do a mass merge / link, but that’s not helping if tickets are not in the same…
NOTE: If you upgraded to 1.17 between October 6th and 10th…
…away. Revision 2 contains a couple of fairly important fixes, including: 1) jQuery functions (including Date Picker) broken in Client Portal 2) Basic search broken in Staff Portal Thank you!…
Reply To: Mobile version: advanced search queues missed
…also shows up as a subnav item of Open in the mobile layout: I am also confused by your use of the term Search Queue, as that is something…
Reply To: OS 1.11 Advanced Search not display values
Hi, Stev… sorry.<br /> I have little time to resolve user attachment (3354) that doesn’t work and I switched to version 1.10.5 but even here I have a search field…
Reply To: jquery version
…fix this yourself. But, for everyone else, I’ve released osTicket Awesome for osTicket 1.17 (Revision 2) that contains this and another important fix (basic search functionality in the Staff Panel)….