…> Ticket print jobs (save as PDF) custom company logo missing – fix: Staff > Agents > Add New Agent tab icons missing – fix: Staff > Basic Search field…
Using %{ticket.thread.complete.reversed} in an email template
Using %{ticket.thread.complete.reversed} in an email template does not appear to work as desired (that is, descending). It puts the thread in ascending order. Using %{ticket.thread.complete} also puts the thread in…
Renew Access
…will continue to work forever. But your access to the latest releases and updates, as well as the Support Forum, has expired. You can renew your access for a discounted…
osTicket Awesome for osTicket 1.12 (Revision 5) Released
…Add Ticket, Tasks and Add Task – fix: Client Portal > Search showing when Knowledgebase disabled – fix: Client Portal > Search showing twice on Landing Page Download osTicket-1.12-Awesome-105 here….
Reply To: Moved: Reply To: osTicket-Awesome-1.10.1-v1.4 Released
Hi, maybe is this the answer? https://stackoverflow.com/questions/24286079/svg-file-not-displayed-by-web-browser …
Reply To: Empty page after upgrade to v1.14.4
…of thing has come up once or twice in the past. But I also searched the forum and the incidents I was thinking of where totally different and unrelated to…
Search does not work in new ticket popup
From the staff page, if you click on new ticket, a popup appears asking you to search for a user. It returns no results. If we close it and search…
Search Problem after upgrade
Every time I update to a new version, I have this problem with the search feature. I have to use the advanced search in order to view the results….
Reply To: Mobile version: advanced search queues missed
…mine, closed) must become what I call “Search Queues”. To open a saved “Personal Search” you tab “Search” in Subnavigation. But that’s simply not possible in mobile version, is it?…
Advanced search columns
Hi Steve, I want to customize the columns of advanced search results. I think I have to do it directly from the search but I can’t remove the check from…