Reply To: Custom Logo not showing

stevland

…reason why it wouldn’t work. If you are still having trouble, I’m happy to have a look. Please post the URL to your Client Portal or email it to info@osticketawesome.com….

Reply To: No logo in print pdf

stevland

Hi @computerglobe, This issue only seems to occur for a few users. I haven’t been able to reproduce it and I can’t think of how to fix it. If you…

Reply To: Unusual load time on phones

stevland

It is hard to explain what CSRF Tokens are, but it is an osTicket security function. And those warnings are competely normal in osTicket. Notice that you bought osTicket Awesome…

Reply To: Reports Plug-in

stevland

…you do want to go ahead and purchase it — and if you are willing to grant me admin access to your osTicket Awesome installation — I will commit to…

Reply To: Attach for mail

stevland

Eché un vistazo y así es como funciona osTicket por defecto. Ningún archivo adjunto está incluido en el correo electrónico. Probablemente haya una forma de agregarlo a la plantilla de…

Reply To: Customization request

stevland

Hi Julian, Sorry for the delayed response. Yes, I do offer offer such customizations. In fact, I’m wrapping up two big projects right now. I can be reached at info@osticketawesome.com….