fulfillment9

Forum Replies Created

  • In reply to: ZIP download error

    July 5, 2022 at 12:20 pm #10902
    S
    fulfillment9
    Participant

    update:  bug is not in osticket awesome, it’s in the Attachment Inline Plugin which was already reported here. 

    https://github.com/clonemeagain/attachment_preview/issues/49

     

     

     

    In reply to: ZIP download error

    July 5, 2022 at 9:37 am #10898
    S
    fulfillment9
    Participant

    i have the same issue ost awesome 1.16.3 has this bug, but osticket 1.16.3 does not and works as expected.  when you attempt to download the zip with “Print/Thread+Internal Notes+Attachments”  the .zip is corrupt.  If you open the resulting .zip file in notepad, it seems to actually be a pdf file.

    EDIT:  the issue also happens when using the original osticket inside the osticket awesome, but like i said a clean install of osticket 1.16.3 works properly.