IT Support

Forum Replies Created

  • In reply to: Multiselection Lists always empty in staff panel

    May 23, 2019 at 6:50 am #4227
    I
    IT Support
    Participant

    Hi, thank you for you help here. It solves the problem for the collaborators completly, but only half the problem at custom lists. I made another test in the demo staff (see picture): if you add an item that doesn’t fit in the box, the textfield gets larger without its size getting adjusted. 

    In reply to: Priority Pattern and color

    May 21, 2019 at 4:14 am #4206
    I
    IT Support
    Participant

    I faced the same issue when I changed the name of priorities (originally emergency, high, normal, low) in a prior version of osticketawesome. Since the class for the priority table cells (in queue-tickets.tmpl.php) used the real name of the priority (concatenation of ‘osta_priority_’ + priority_name), I had to change the css-file as well. Otherwise I just saw those lame colors.

    I noticed some changes in staff-desktop.css – so maybe the problem is gone anyway. 

    I
    IT Support
    Participant

    Thank you for your reply and the screenshot! Now it’s clear for what I have to look after. But there is no such notification (regardless of who, when and how many replies…).

    It would be very helpful if you could give me a line of code where I can start debugging. Or the name of the CSS part.