Anonymous
Forum Replies Created
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In reply to: Partial Translate (especially email Template)
February 8, 2022 at 6:50 am #9269JjfleducParticipantThat’s what I do, and I recommend you keep a text file with a list of each file you modified when hand-translating. If you upgrade to a new version it’s much faster to open, find/replace, than it is to start from scratch each time!
In reply to: Partial Translate (especially email Template)
February 1, 2022 at 7:28 am #9211JjfleducParticipantThat problem is with OSTicket itself. It crept up a few versions back and has never been addressed. That unfortunately is the sad truth with OSTICKET. It might be free and it certainly isn’t reliable at all.
In reply to: Admin sub menus missing when you're in one of them
November 2, 2021 at 10:34 am #8617JjfleducParticipantFYI I have solved it. Clearing the server’s cache fixed the issue.
In reply to: Admin sub menus missing when you're in one of them
October 26, 2021 at 8:19 am #8549JjfleducParticipantI just checked the file in questions and the part mentioned on the last line is not there. I guess the error was corrected in the currently available release?
In any case, my problem still stand.
In reply to: Language is not working properly
October 15, 2021 at 12:29 pm #8469JjfleducParticipantI’ve reported the same issue in 2019. Apparently, it is a problem with OSTICKET itself.
https://osticketawesome.com/forums/topic/french-translation-missing-many-of-the-default-menu-names/
In reply to: v1.15 Release
January 7, 2021 at 1:44 pm #7216JjfleducParticipantPoor Steveland, are you alone doing all the releases? :-/
Anyways, hope you’re doing well and please give us some updates when possible, thanks!
In reply to: Suggestion for future releases : more ticket main page options
October 1, 2019 at 8:42 am #5190JjfleducParticipantyeah, sorry
In reply to: Font size and weight not readable in agent/admin menu bar
October 1, 2019 at 8:21 am #5189JjfleducParticipantHi, in case this can help your troubleshooting for future release, this is what the same exact install looks like before I start customizing it. Top screenshot is Safari MacOS, the bottom one is Chrome MacOS. I find it surprisingly strange that CSS code can appear so screwed up in Chrome, especially the color of the nav links!
BTW is there a way I can underline JUST the active menu? Otherwise when it’s ticker you don’t see which one is active…
In reply to: French translation missing many of the default menu names
September 25, 2019 at 4:10 pm #5161JjfleducParticipantAh, I see, that’s a bummer! I’ll have to translate some stuff in the php files. Thanks for the clarification!
I hope they fix it for 1.14, I’m hoping to upgrade to 1.14 as soon as your theme is updated for it after it’s release.
In reply to: Font size and weight not readable in agent/admin menu bar
September 25, 2019 at 4:07 pm #5160JjfleducParticipantYes, I use the fr pack. I used the css code you provided, but 500 makes it impossible to know which menu you are in at the moment so I’ll play with it a bit.
Also, I’m using Chrome.
JjfleducParticipantI know it’s a late thread reply, but I must congratulate you too on a stellar job. The admin theme customization panel is an impressive addition too. Really glad I found and purchased this and I would heartily recommend it to ANY Osticket user!
In reply to: Font size and weight not readable in agent/admin menu bar
September 24, 2019 at 8:16 pm #5139JjfleducParticipantYes I did, I also cleared the server cache in case. The ticket client side menu is fine, it’s only the agent/admin panel that appear so thin and small.