MikulaM

Forum Replies Created

  • In reply to: Custom Print Logo not shown!

    October 12, 2022 at 5:16 am #12176
    MikulaM
    Participant

    I’m sorry that I have to ask you about this again after such a long time! But now do I have some time to develop our ticket system further.

    I still have the problem that the logo is not printed, but I also noticed that avatars are not printed either. So I assume that the error is not with you but with an authorisation problem or PHP extension!

    I host osTicket on a Synology RS and apart from the printing everything else works fine.

     

    osTicket v1.17 // osTicket-1.17-Awesome-102
    PHP 8.0.17 // MySQL 10.3.32 // Apache/2.4.51 (Unix) web server

    PHP extensions: gd, imap, intl, ldap, mysqli, phar, zip, zlib

    Greetings,

    Markus

    In reply to: Upgrading from 1.12.2 to current version

    February 13, 2020 at 4:56 am #5468
    MikulaM
    Participant

    Hi!

    Should work fine with your setup, I upgraded from 1.12.2 to 1.14.1 today and found no issues. Don’t forget to backup codebase and db first!

    Greetings,
    Markus