Forum Replies Created
In reply to: Print ticket reults in HTTP ERROR 500 version 1.15March 26, 2022 at 3:24 am #9789
Solution: Download the original osticketawesome setup zip, after upload to your webserver the mpdf folder again and upload again the logo here: yoursupporturl.com/scp/theme.php
You can customize or remove the “Welcome” text manually here: \upload\osta\inc\staff-mobile-menu.html
Link remove here in browser: yoursupporturl.com/scp/theme.php#text-linksMarch 22, 2022 at 8:32 am #9747
My problem was resolved.
See the solution: https://osticketawesome.com/forums/topic/old-osticket-http-error-500/
I recommend for you, create a full local backup and try turning off the plugins…
The problem was solved.
I deteled the osticket backup lite plugin and now, it is works.March 17, 2022 at 8:45 am #9723
Is there any changes?March 9, 2022 at 7:08 am #9652
Same problem here. Any solution?