Simon

Forum Replies Created

  • In reply to: Can't creative new ticket through agent panel(OsTicket-1.14.2-Awesome-102)

    August 17, 2020 at 2:24 pm #6214
    Simon
    Participant

    Good morning, Engineer stevland,
    I think it is necessary to give you timely feedback to avoid unnecessary waste of human resources.
    good news! Just after upgrading the version to osTicket-1.14.2-Awesome-103, all the problems were solved. I believe it must be my configuration problem, otherwise, it is impossible to solve it perfectly after the upgrade! I believe that you have made a lot of efforts to improve the system version time and time again. Thank you for your efforts. Your service makes everything worthwhile!
    In addition, my PHP version is 7.4.8, I hope my feedback will help you to serve other customers in the future!
    Thanks
    Simon
    From TAIWAN

    In reply to: Couple of Small Visual Issues after installation

    May 1, 2020 at 4:27 pm #5665
    Simon
    Participant

    Hi,

    Engineer

    I tried the method introduced on the homepage of the official website-help page,

    but I still can’t remove the osTicket and osTicket Awesome logos, what went wrong?

    osTicket v1.12.4 // osTicket-1.12.4-Awesome-101<br />
    PHP 7.3.16 // MySQL 5.7.25 // Apache web server

    Remove the osTicket and osTicket Awesome logos