[thedarkguver]

Hey Steveland,

Does the above mentioned fix for 1.14.2 also apply to 1.15.1 Rev 1 ?  The same issue exists, lack of a scroll and is also present in 1.15.1  – however I see where to apply the fix in /include/staff/header.inc.php.  Lines 114 and 115 are missing the code you referred to below:

“let desktopScrollOption=<?echo $custom[“scroll-to-top-option”] !=”true” || $custom[“desktop-scroll-option”]!=”true”?”false”:”true”?>;
let mobileScrollOption=<?echo $custom[“scroll-to-top-option”] !=”true” || $custom[“mobile-scroll-option”]!=”true”?”false”:”true”?>;”

Thanks for your help.

[thedarkguver]

Thanks Stevland – I actually have multiple virtual machines on my backend running OSticket  w/ and w/o OSticket  Awesome for this very reason. I went ahead and spun up one of my 1.14.1 VM’s without OSticket awesome and guess what – the issue is there.   Oddly enough we didn’t see this in 1.12.2 as you reported above but we definitely see it in 1.14.1

I concur that  this is NOT a “theme” issue, so at this point I’m guessing its a OSticket bug.  Any idea what’s causing it?

[thedarkguver]

Guys was this ever resolved?  I’m having the same issue  since we upgraded our OSticket from1.12.2 to 1.14.1. We can no longer copy/paste images or drop attachments into the body any tickets, these no longer display correctly, instead all images including avatars display with an “x”. The show images option no longer works either.  JediKev thinks it might be a theme issue or that I should drop down my sql version (which would probably mean reinstalling everything) but this issue didn’t exist for us in 1.12. 

https://github.com/osTicket/osTicket/issues/5302

Thanks.

 

[thedarkguver]

Same issue here as well as other issues with formatting and display. Can we please get this fixed?

 

[thedarkguver]

Hi. Will 1.10.5 run on 1.11?  If so, would there be any problems running it?

Thanks,

Ralph