No worries… I expect it will come up again and again so I actually created a “Clear Your Browser’s Cache” page just now and I will add a reminder to…
Attachments on the filesystem
How to configure this plugin? with awesome installed, I can’t follow this reference. https://forum.osticket.com/d/86080-resolved-attachments-on-the-filesystem please help thanks…
Logo and home link
Is there any way to change the url link when clicking the upper left company logo, I’m trying to redirect it to my main site. I read the article Logo…
pwreset.php invalid path
…http://support/support/pwreset.php , user enter their username or email, and after that they fell on a page and it said : invalid path. I replied on official forum too : https://forum.osticket.com/d/98528-user-password-reset-page-doesn-t-work…
Reply To: How to find "New reply" notification in Ticket List [1.12 Revision 2]
…from osTicket Awesome. I hope this gives you clarification. I’m still not entirely happy with my solution here. In fact, I want to completely redesign the ticket list again for…
Reply To: 1.17 Zip-Container – Permissions while Plesk Install
…755 and files 644. With the awesome.zip files everything is messed up. I think there is a presetting failure within your compressing process. No SSH permission here… …
Reply To: Stevland – Are you ok?
Not affiliated in any way? Have you seen the footer of this very website? It reads: osTicket is a product of Enhancesoft Contacting them will do nothing – come…
Client replies added in weird chronological order
Hey there is something weird going on on the client side… New messages are appearing in a non-chronological order. See attached screenshots from examples performed on OSTA Client Demo (https://a8.osticketawesome.com/1.18-1/)…
Merge Ticket Icon Dissapears
It appears that in V1.17.3 that the Merge Tickets icon doesn’t show up properly in the bar that comes down from the top of the screen when scrolling in a…
HTTP Error 500 during install of osTicket 1.17 (Fresh Install)
…but when I fill out company info, admin user, database step and click the next option it goes to an error page. Error HTTP 500 Is anyone else having this…