…suggest backing up your installation and starting fresh with osTicket Awesome only. If you prefer you may want to wait until v1.3 comes out in a few days from now….
Reply To: Client side – Ticket Info table. CSS missing
Hi @aeromarine, I disagree. There are always a few things I would improve, but I think the Client Ticket View page looks fine. It is highly stylized using CSS. Compare…
Reply To: Site logo and login background image break after a while
I apologize for my extended absence, @JulienVDC. I am at a complete loss as to why uploaded files would be disappearing from the server. Is it possible that you have…
Reply To: Ticket cannot be created because of required fields
Hi Mr. Niessen, unfortunately i can’t provide the Information that is necessary, because our Ticket-system is only accessible within our Company-Network. @Stevland is there any other possibility to review…
After delete does not display ticket list
After delete of a ticket its not displaying the ticket list properly. https://support.domain.com/scp/tickets.php…
Reply To: Agent Department Role Error
Hello, I just wanted to give more feedback, The same issue is present in your live demo which is completely separate for our install. I am going to assume this…
Reply To: Changes to some visual elements
I can do that. I think I know what you want to change, but rather than wasting time composing code when I may be wrong… why don’t you help me…
Invoice Missing
Hello, I’ve made my purchase in January, filled in the form for the invoice but the invoice was not send. I we’re not the first company missing the invoice from…
Reply To: Avatars
BTW my prediction was correct. The avatar photos can now be assigned by binding an image to the agent’s email address through gravatar.com….
Reply To: theme save
…your log files? It would be very helpful if I could see the most recent apache logs. Perhaps you could copy/paste them into an email and send it to info@osticketawesome.com….