Reply To: Merge Ticket Icon Dissapears

Stephen@EhOS

…the colored variation (when not hovering on the option in the menu) in the floating bar that comes down from the top of the screen when scrolling though a ticket….

Reply To: Office 365 Login not working anymore

halmaclean

…and it will affect IMAP: https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-exchange-online They said not until October 2022, however they also say if they detect it is not being used fully, they will remove it earlier…

Reply To: Translation italian

stevland

…echo __(‘We provide archives and history of all your current and past support requests complete with responses.’);?> Simply replace those lines with the text that you want to appear.  …

Reply To: Mobile ticket / task lists do not use translations

stevland

Hi @enrico, Unfortunately a bunch of the translations are broken in osTicket v1.12.3, which I have reported here: https://github.com/osTicket/osTicket/issues/5098 This affects what you’ll see in the desktop layout in osTicket…

Reply To: Merge Ticket Icon Dissapears

Stephen@EhOS

…the colored variation (when not hovering on the option in the menu) in the floating bar that comes down from the top of the screen when scrolling though a ticket….

Merge Ticket Icon Dissapears

Stephen@EhOS

…the colored variation (when not hovering on the option in the menu) in the floating bar that comes down from the top of the screen when scrolling though a ticket….

Reply To: Custom Logo not showing

stevland

…reason why it wouldn’t work. If you are still having trouble, I’m happy to have a look. Please post the URL to your Client Portal or email it to info@osticketawesome.com….

Reply To: No logo in print pdf

stevland

Hi @computerglobe, This issue only seems to occur for a few users. I haven’t been able to reproduce it and I can’t think of how to fix it. If you…