Estimados desde que hice la actualización a su versión 1.12.2 noto que se lentifico el acceso a cada pantalla, tardan como 10 segundos entre pantalla y pantalla. El…
Custom field in pop-up
…we create a custom field that must be filled before closing the ticket, and want to put it in the pop-up window which come up during the ticket closing process….
Reply To: Lentitud
Cada paso de pantalla que hago queda asi como se ve en la imagen por 10 segundos y luego accede: …
Reply To: Homepage – Modifying text for "open a new ticket"& "check ticket status" boxes
Hi @JulienVDC, Because you are using more than one language, changing the text is more complicated. In this case, the text you want to modify is in /index.php. For example,…
Reply To: Stevland – Are you ok?
@qcmadmin Everything you’ve said is accurate and completely true. I apologize for having disappointed you. I’m catching up and hopefully I will have some new releases very soon!…
Reply To: Users cannot veiw open or closed tickets Please help
Did you have any modifications (a.k.a. “mods”) installed in your osTicket previous to osTicket Awesome? If you would like me to have a look please send an email to info@osticketawesome.com…
Reply To: Sign in with Google+ button only display text in Firefox
…send me the URL for your osTicket Awesome installation I will be happy to take a look. If you wish to keep it private you can send it to info@osticketawesome.com….
Reply To: Lentitud
Hola @sistemascsc, Estoy feliz de echar un vistazo. ¿Cuál es la URL de su instalación? Si prefiere mantenerlo en privado, puede enviar el enlace por correo electrónico a info@osticketawesome.com….
Reply To: Profile Icon and Alert Icons scewed
No worries… I expect it will come up again and again so I actually created a “Clear Your Browser’s Cache” page just now and I will add a reminder to…
Attachments on the filesystem
How to configure this plugin? with awesome installed, I can’t follow this reference. https://forum.osticket.com/d/86080-resolved-attachments-on-the-filesystem please help thanks…