Reply To: Unusual load time on phones

stevland

It is hard to explain what CSRF Tokens are, but it is an osTicket security function. And those warnings are competely normal in osTicket. Notice that you bought osTicket Awesome…

Reply To: Reports Plug-in

stevland

…you do want to go ahead and purchase it — and if you are willing to grant me admin access to your osTicket Awesome installation — I will commit to…

Reply To: Attach for mail

stevland

Eché un vistazo y así es como funciona osTicket por defecto. Ningún archivo adjunto está incluido en el correo electrónico. Probablemente haya una forma de agregarlo a la plantilla de…

Reply To: Customization request

stevland

Hi Julian, Sorry for the delayed response. Yes, I do offer offer such customizations. In fact, I’m wrapping up two big projects right now. I can be reached at info@osticketawesome.com….

Blank Blue Screen 1.12.2 Version upgrade new installation

nelsonpark

…access http://XXXX/helpdeskawsome/scp/login.php, it only shows the blank blue screen. Done: complete new installation of OSticket + database, upgrade from native OSticket theme, restart server, services. etc etc. But no solution….

No notification on fetched ticket replies

Erick V

i have posted here also: https://forum.osticket.com/d/104248-no-notification-on-fetched-ticket-replies they claim is the modded version not working properly, so I’m hoping i can get the issue resolve.   I’m having an issue, agent…

Reply To: new 1.11 Logo Issues

stevland

I would like to investigate and fix this. Someone kindly send me the URL to their installation by either posting it here or emailing it to info@osticketawesome.com. Thanks!…