Please send the URL of your helpdesk to info@osticketawesome.com and I will take a look….
No notification on fetched ticket replies
Hello I have posted this issue over to https://forum.osticket.com/d/104248-no-notification-on-fetched-ticket-replies but they claim it could be the heavily modded version. I’m having an issue, agent gets notification when a tickets get…
Reply To: Ticket update scroll location
https://forum.osticket.com/d/88640-ticket-view-automatically-brings-me-to-end-of-page-when-opened/10…
Reply To: No notification on fetched ticket replies
Hello I have posted this issue over to https://forum.osticket.com/d/104248-no-notification-on-fetched-ticket-replies but they claim it could be the heavily modded version. I’m having an issue, agent gets notification when a tickets get…
file drag and drop cannot working in v1.11
apply fix from https://forum.osticket.com/d/93588-drag-drop-attachment-on-open-ticket-form-not-working-for-me/4 but code looks different, and after replace not working either, please help thanks…
No notification on fetched ticket replies
Hello I have posted this issue over to https://forum.osticket.com/d/104248-no-notification-on-fetched-ticket-replies but they claim it could be the heavily modded version. I’m having an issue, agent gets notification when a tickets get…
Display- / loading issue with Firefox
…doesn’t work. In the background the ticket is created. The browser cache was cleared before. It works – for example – onChrome, but our company is using Firefox. osTicket v1.14.3…
Reply To: Invoice needed
…I’ve been busy implementing a full ecommerce solution into this site. In the future a proper invoice will be emailed to each customer as soon as each transaction is complete….
Reply To: User Only note
Hi @Absolute, That isn’t an osTicket Awesome question… it is a question specific to osTicket’s core functionality. You’re best bet is to ask this question in forum.osticket.com. 🙂…