…Staff > Admin Panel > Tickets > Queues > (queue) > Preview tab hidden – new: Staff > Internet Explorer redirect function – new: Staff > Merge Tickets > pop…
Reply To: Display Error in Ticket Overview
…please? For example, if your osTicket was originally https://mydomain.com/support, then the first step in the osTicket Awesome installation instructions is to rename it to https://mydomain.com/support-old. — BTW (in case you…
Reply To: Attachments get corrupted
Hmmm. What version of osTicket / osTicket Awesome are you using? FYI I just uploaded and downloaded a bunch of files and opened them successfully using osTicket Awesome v1.11-1.0. I…
Reply To: installing
I found the issue. My SFTP program has a bug in it that won’t let me overwrite the files. I am going to try from a Windows computer really quick….
Reply To: Site logo and login background image break after a while
I apologize for my extended absence, @JulienVDC. I am at a complete loss as to why uploaded files would be disappearing from the server. Is it possible that you have…
Reply To: User frontend is not working properly
The Insert > Media function of the forum seems to be not working. So here are just download links to the video files from our Nextcloud: 1. https://cloud.complavis.de/s/eoMG2Y8NomxZHnj 2. https://cloud.complavis.de/s/BsdGXrL7YiZcwKw…
Educational Discount
…purchase is complete you will be prompted to create a user account on this website which will give you immediate access to the Downloads page and the Support Forums. License…
Reply To: User frontend is not working properly
…Insert > Media function of the forum seems to be not working. So here are simply 2 links to download the video files from our Nextcloud: 1. https://cloud.complavis.de/s/eoMG2Y8NomxZHnj 2. https://cloud.complavis.de/s/BsdGXrL7YiZcwKw…
Reply To: User frontend is not working properly
The Insert > Media function of the forum seems to be not working. So here are simply 2 links to download the video files from our Nextcloud: https://cloud.complavis.de/s/eoMG2Y8NomxZHnj https://cloud.complavis.de/s/BsdGXrL7YiZcwKw…
Reply To: Empty page after upgrade to v1.14.4
…of a firewall solution, take a look at disabling and/or clearing caches. You should try downloading the 1.14.4 zip again, extracting it again, and uploading / overwriting the files in…