…> enter your root password > Open Right click on osTicket and select Create new > Database Name it osticket_ and click OK MySQL Command Prompt Open the MySQL Command…
First Time Installing osTicket or osTicket Awesome, using Windows IIS, installing to a subdomain
…> enter your root password > Open Right click on osTicket and select Create new > Database Name it osticket_ and click OK MySQL Command Prompt Open the MySQL Command…
1.17.3: File upload error: undefined 500
We get an error message after update 1.17.3, when try upload .csv format. Error screenshots: https://imgur.com/a/ydJiqS4 We tried this modification, but no changes. https://github.com/osTicket/osTicket/pull/6495/files Github: https://github.com/osTicket/osTicket/issues/6516…
Reply To: Blue Screen of my main deployment
…the code suddenly stops when it calls for your company logo: <img src=”/scp/logo.php? Did you upload your own company logo around the time that your installation crashed? Is there something…
Reply To: Unusual load time on phones
…try loading pages from the Demos on the same devices and let me know if you’re experiencing the same slowness. https://osticketawesome.com/1.10.1/ https://osticketawesome.com/1.10.1/scp Do you have APCu installed on your IIS…
Reply To: Invoice needed
…each transaction is complete. The expression “to make an omelet you have to break a few eggs” comes to mind, however, because a few things got broken on the website…
Reply To: Avatars
…images directly to the osTicket installation and/or possibly by uploading them to the third-party service gravatar.com. https://github.com/osTicket/osTicket/issues/2436 Also note that this feature is not available and is not planned for…
Refund and Returns Policy
…sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items To complete your return, we require a…
Reply To: Unusual load time on phones
…5.6.31<br /> PHP extensions<br /> gdlib Used for image manipulation and PDF printing<br /> imap Used for Email recovery<br /> xml XML API<br /> xml-dom Used for processing HTML Email<br…
Reply To: Empty page after upgrade to v1.14.4
…of thing has come up once or twice in the past. But I also searched the forum and the incidents I was thinking of where totally different and unrelated to…