…the recipient only. If this email was received in error, please report it immediately to support@McCoySupport.com. osTicket v1.12.2 // osTicket-1.12.2-Awesome-101 PHP 7.2.22 // MySQL 10.2.27 // Apache web server…
Installation error
Hi, when users try to open tickets they get this error: Fatal error: Uncaught Error: Call to a member function getId() on null in /var/www/html/pota/itsm/include/client/view.inc.php:148 Stack trace: #0 /var/www/html/pota/itsm/tickets.php(147): include()…
Reply To: Is it possible to Change Fonts
It is totally possible, and it isn’t hugely complicated. But it is beyond the scope of what I can offer to do for free. You can easily figure out how…
Reply To: Error al subir los logos de mi empresa
De acuerdo, ingrese este comando: chown -R www-data:www-data /var/www/html/support/ Ahora intente cargar un logotipo y avíseme si funciona….
Reply To: Interface freezes, need to reload page to work again
…buttons did not work – like they where freezed. After refreshing the whole page they worked again… worked… and suddenly they stopped working again. I started realizing that it happens…
Reply To: Office 365 Login not working anymore
…myself, I don’t have any special insight to offer you. Perhaps someone else reading this will have a suggestion for you. But I suggest you start with this search: https://www.google.com/search?q=%22Invalid+login.+Check+IMAP+settings%22&rlz=1C1GCEA_enCA985CA985&oq=%22Invalid+login.+Check+IMAP+settings%22…
Reply To: Osticket 1.11.7 Plus – mod for German Users
…be purchased. </p> <p>I used osticket awesome with free german 1.10 and has worked fine, since i can`t use it anymore, im missing it every day… already Tested your 1.12…
http error 500 on save theme changes
just uploaded awesome 1.12 rev 2 over latest 1.12 everything is working but… on save of changes to theme…colors or logo change…i get http error 500 https://www.bipw01.com/osticket/osta/css/themes/choose-theme.php#color-theme I’m running php…
Maybe I'm missing something, but…
…www.osticketawesome.com appearance which looks modern. Unbelievable. I have found several layout issues too: the logo appearance at the top section is inconsistent on responsive breakdowns, some text likes are behind…
Creating a new ticket as an Agent results in an error.
osTicket: v1.10.1 (9ae093d) osTicket-Awesome-1.10.4-v1.0 When attempting to create a new ticket as an agent, the search for existing user does not work. Getting a database error: [SELECT A1.id, A1.name, A5.address…