Hi We are running the following and wanted to upgrade to latest version. osTicket v1.12.2 // osTicket-1.12.2-Awesome-101 PHP 7.1.30-1+ubuntu16.04.1+deb.sury.org+1 // MySQL 10.0.38 // Apache/2.4.18 (Ubuntu) web server Is there precautions…
Reply To: Error 500 Install – header.inc.php
Nevermind. I notice now that it is a private network address (10.0.0.171). Are you running the latest version of osTicket Awesome (osTicket-1.12.2-Awesome-101)?…
Reply To: User Attachment not work
To anyone who is having this issue: please upgrade to the latest release (osTicket-1.12-Awesome-101). @Absolute has confirmed in a different thread that this issue is now fixed….
Reply To: Translation italian
Hi @netsi, Please upgrade to the latest release (osTicket-1.12.2-Awesome-101). As you can see in the demo, the issue with the Italian translations has been fixed!…
Reply To: Microsoft is retiring basic auth for POP & IMAP #5390
The latest release candidate for OSTicket 1.17RC3 includes support for the new oAuth2 authentication method for IMAP and SMTP. We have trialled this with Google and Microsoft, and to no…
Trouble installing onto a docker based osTicket
…- no-new-privileges:true – seccomp:unconfined – apparmor:unconfined environment: – MYSQL_ROOT_PASSWORD=[REDACTED] – MYSQL_USER=[REDACTED] – MYSQL_PASSWORD=[REDACTED] – MYSQL_DATABASE=[REDACTED] volumes: – /volume1/docker/osticket:/var/lib/mysql:rw restart: on-failure:5 osticket: image: devinsolutions/osticket:latest healthcheck: test: curl -f https://support.[REDACTED].net || exit…
Reply To: Change Language Flag
Hi Adrian, These instructions assume that you are using osTicket-Awesome-1.10.4-v1.0 or newer. Download united-kingdom.svg to your computer Upload united-kingdom.svg to /osta/svg/flags/ Open /osta/css/staff-desktop.css Search and replace “united-states.svg” to “united-kingdom.svg” (2…
osTicket Awesome for osTicket 1.16.4 (Revision 1) Released
…PHP version 8.0, MySQL database version 5.5 See the osTicket 1.16.4 release notes here. osTicket Awesome Revision: 101 Released: 2022-11-10 – initial release for osTicket 1.16.4 Download osTicket-1.16.4-Awesome-101 here….
osTicket Awesome for osTicket 1.15.7 (Revision 1) Released
…PHP version 7.2-7.4, MySQL database version 5.5 See the osTicket 1.15.7 release notes here. osTicket Awesome Revision: 101 Released: 2022-04-20 – initial release for osTicket 1.15.7 Download osTicket-1.15.7-Awesome-101 here….
osTicket Awesome for osTicket 1.16.2 (Revision 1) Released
…PHP version 8.0, MySQL database version 5.5 See the osTicket 1.16.1 release notes here. osTicket Awesome Revision: 101 Released: 2021-04-21 – initial release for osTicket 1.16.2 Download osTicket-1.16.2-Awesome-101 here….