I don’t think a custom form would cause that. But you can test this by adding a custom form in the demo. It has something to do with your server…
Reply To: installing
I found the issue. My SFTP program has a bug in it that won’t let me overwrite the files. I am going to try from a Windows computer really quick….
Reply To: Custom Print Logo not shown!
This is really weird. The custom logo / print function works perfectly on this end. I’m sure that you’ll find the same thing if you try it in the demo….
Reply To: Customizing priority colors!
Hey Charles it looks like you renamed the priorities. Did you not realize that you broke the priority colors when you modified the ticket_priority table in your database? For example,…
Reply To: Text size in menus and languages issues
…could do that, but I would really discourage it. The font size in the menus are very carefully chosen to leave enough room on different screen sizes. The layout as…
Reply To: Display bug after viewing user tickets
Thank you. Am I right that there is a version of the Attachment Inline Plugin including a compatibility fix already included in osTicket Awesome? That’s cool. I just realized that…
Sudden Performance Issues
This should probably be in the osTicket.com forum, but I’m having trouble getting an account established. While support works that out, I figured I would try here. My co-worker and…
Reply To: "ost_ticket__cdata Table Missing" Errors, After New Install of OSTA
Hi @thomas.mccall, I just realized that the forum software I’m using has been falsely flagging some posts as “spam” and segregating them. Thank you for taking the time to post…
Reply To: Text not translated
Oh, that really weird. It works on this end: https://osticketawesome.com/a/1.14.2-3/?lang=hu Have you tried clearing your browser cache?…
Reply To: Unable to upload custom logo
Actually one thing that does come to mind is a possible ownership issue. Make sure the uploads/ directory is owned by the correct user*: # chown -R thecorrectusername uploads *(On…