Reply To: 1.17.2 user will be automatically logged out

M. Cejka

Hi together, I have similar problem since 1.17.2. It started with the issue described in this thread https://osticketawesome.com/forums/topic/v1-17-2-autosave-issue-2/. After apllying the patch I found this new problem. When the logged…

Reply To: Mobile Link & Title

stevland

…their company name and link to their company website, but the choice is yours to make. Thanks for asking, kkrumm. I’m going to have to add this to the FAQ!…

Reply To: use of Geolocation(google maps) and Agent Rating

stevland

…ideas in the Mods and Customizations forum and see if you can generate any interest: https://forum.osticket.com/t/osticket-1-14-mods-and-customizations Also, you may want to post a Feature Request on GitHub: https://github.com/osTicket/osTicket/issues Good luck!…

Reply To: Error al subir los logos de mi empresa

stevland

¡Oh muchacho, esto es muy frustrante! Casi tienes el comando correcto. Hay dos instancias de -v donde ha usado -V. ¡Idea Nueva! Copie el comando de esta página….

Reply To: Logos

stevland

Hi Trevor, I’m glad that you’re happy with the changes. Unfortunately, as it currently stands osTicket Awesome only supports text for the company name. In other words, I’ve removed the…

Reply To: Move actual DB and config on new machine

alexbuckland

…might be better posted on the osticket forums, as it doesnt seem to be sepecific to OSTicketAwesome but I did find these articles you might find helpful: https://forum.osticket.com/d/93900-move-my-helpdesk-to-a-new-server https://forum.osticket.com/d/93633-moving-servers Alex….

Reply To: Ticket time and https

stevland

…were using the German version of osTicket that another group is put out (https://osticket.com.de/). I believe they added a time tracking modification or plugin.  Regarding https enforcement, that is an…

1.17.3: File upload error: undefined 500

nandor

We get an error message after update 1.17.3, when try upload .csv format. Error screenshots: https://imgur.com/a/ydJiqS4 We tried this modification, but no changes. https://github.com/osTicket/osTicket/pull/6495/files…