Support agreement

peter.hygren

My company has had an osTicket Awesome installation for a couple of years now and are very happy with it, both osTicket and the Awesome part as well. We’re looking…

Reply To: Regla de tickets –

stevland

It works in the demo: https://osticketawesome.com/+current/scp/filters.php<br /> <br /> Make sure you create a Filer Rule (Filtro de regles) first!<br /> <br /> — Funciona en la demo: https://osticketawesome.com/+current/scp/filters.php ¡Asegúrese…

Reply To: Fehlermeldung in Ticketübersicht

stevland

Hi die-ITler, You are using the attachments_preview plugin (https://github.com/clonemeagain/attachment_preview). There is a known incompatibility with that plugin. You can either disable it or use the workaround that another user came…

Reply To: display bug on 21:9 screen

stevland

…However, you can add this to the bottom of your CSS to override whatever you have that is causing this issue: #content, #open-or-check, #check-ticket, #complianceouter, #compliance, #more-options, #information, #footer {…

Reply To: Problemas con texto de ayuda de un campo

sistemascsc

…ustedes, observe que el recuadro del campo respuesta larga de todos mis formularios no se veian completos sino como en la imagen que envie, sin la parte inferior.    …

Reply To: Problemas con texto de ayuda de un campo

stevland

He pasado mucho tiempo intentando reproducir este problema. No puedo entender cómo hacerlo. No puedo ayudarlo a menos que tenga acceso a su instalación. Si desea que investigue esto por…