Reply To: Display conflict with Attachment Inline Plugin

theteflacademy

The suggested solution here https://osticketawesome.com/forums/topic/code-on-footer/?view=all#post-5077 and here https://github.com/clonemeagain/attachment_preview/issues/42#issuecomment-521273949 makes no difference for us. Any ideas?…

Reply To: Load Times

theteflacademy

…osta/inc/staff-head.html were causing the issue. I’ve just changed them so they reference our domain instead of osticketawesome.com in case any future problem with osticketawesome.com causes our system to hang.  …

Reply To: PHP 8.2.x support

stevland

…on GitHub: 1.17.3 https://github.com/osTicket/osTicket/blob/v1.17.3/README.md?plain=1 Requirements ———— * HTTP server running Microsoft® IIS or Apache * PHP version 8.0 – 8.1 (8.1 recommended) * mysqli extension for PHP * MySQL database…

Reply To: 1.17.2 user will be automatically logged out

M. Cejka

…After refreshing the page by pressing F5 the newly inserted ticket appears and everything looks OK. First I had problem described in this thread https://osticketawesome.com/forums/topic/v1-17-2-autosave-issue-2/. After apllying the patch I…

Reply To: 1.17.2 user will be automatically logged out

M. Cejka

Hi together, I have similar problem since 1.17.2. It started with the issue described in this thread https://osticketawesome.com/forums/topic/v1-17-2-autosave-issue-2/. After apllying the patch I found this new problem. When the logged…

Reply To: Knowledgebase won't show

stevland

Also make sure that your FAQ items are set to Featured. See this example and click on Manage Access to see what I mean: https://osticketawesome.com/a/1.14.3-1/scp/faq.php?id=33 I’m willing to wager that…

Reply To: Priority Column Text

stevland

Ah ha! I never would have thought of that, @biggby. Thank you for taking the time to come back and explain. Perhaps it will come up again one day….