…that it is necessarily related to osTicket Awesome. You may want to keep that in mind if you want to search Google using terms such as ‘osticket’ ‘IIS’ ‘permissions’ etc….
Reply To: Anruf URL
…software searches for the phone number in the ticket system and displays users. This was possible under the “normal” OS ticket. We have adapted the script to our system. Here…
Reply To: Saving any theme settings doesn’t work
stevland LIVES!!!! First, I will search for IE in forums Second, Yes I was able to correct the IIS issue. It was not as bad of an issue as I…
Reply To: Creating a new ticket as an Agent results in an error.
@sgps Thank you for pointing that out. I can’t believe I hadn’t yet noticed that the user search is broken. It isn’t an osTicket Awesome problem though… it is also…
Reply To: Create ticket page – [Assign To] cannot type ahead to find an Agent
Hi @stevland ! How Can I change the other fields (Help Topic, Department) to searchable?…
Reply To: Upgrading from 1.15.2 _? 1.15.4
…ticket queue button (everything else is ok) OR most of the time (4 times out of 6) the bar containing “open / my tickets / closed / search / new…
Knowledge base on ticket screen
…use the knowledge base. So we have removed the tick in the admin section – but it still shows search knowledgebase on the landing page. I can’t remember if it…
Reply To: Knowledge base on ticket screen
That is a good point… thank you for pointing that out. It will be addressed in the next release, but for now if you want to hide that search box…
Anything I do in the "Theme" section results in an error (403)
…to the instructions. I’ve searched the forum and worked through the troubleshooting, including running through all the directories and folders to set the 755 and 644 permissions as recommended. Every…
Reply To: List value advanced search error
[RESOLVED] Hi, this template is very nice but it has some bugs and assistance is very slow! <br /> The Dropdown value selection, is found under the search popup !!!…