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Yes, its the same for me as well. I thought the only way to change the avatar was through gravatar.com and linking the email address….

Hi everyone, We found a temporary solution for this bug, simply install this plugin in Chrome or Edge: https://chromewebstore.google.com/detail/pdf-viewer/oemmndcbldboiebfnladdacbdfmadadm After install you must allow the active content (javascript) and File…

UPDATE: I can change the theme now I added the IUSR in the security tab for permissions.   But I still can’t change company logo……

No hay un atajo secreto que se esté perdiendo, si eso es lo que está preguntando. ¿Tiene alguna sugerencia sobre cómo facilitar la recuperación de la página inicial?…

Hello, the problem still exists in 1.14-2 (https://osticketawesome.com/a/1.14.1-2/scp/index.php)<br /> Thank you…

…Works perfect there. At my installation i am using the german language pack. And… unfortunetely i cannot donwload the php file. https://osticketawesome.com/wp-content/uploads/queue-tickets.tmpl.php I get just a server error message ;-/…

Hi @aeromarine, This issue has now been reported here: https://forum.osticket.com/d/100995-staff-profile-broken-when-using-spanish-translation-in-the-latest-version  …

Seria bueno que el icono que figura arriva este abajo tambien para no tenes que scrollear toda la pantalla.     o como el que se ve en la web:…

This sounds like it may be an issue with osTicket itself, not an osTicket Awesome issue. I did want to at least take a look and try to understand what…