BTW my prediction was correct. The avatar photos can now be assigned by binding an image to the agent’s email address through gravatar.com….
Can't get into 'Admin Panel' (unless I clear browser history)
…page refreshes but nothing changes It is Stuck in Agent Panel! The only way to come out of this is by CTRL-Shift+del and delete last hour of browser actions. …
Multiple choice selection shows wrong
Hi, On the ticket open page, the multiple selection field shows wrong, when we wanna select a lot of items. Screenshot: https://imgur.com/a/qvla572…
Reply To: theme save
…Don’t post your connection info in this forum! I copied the info and then removed it. If you send me any other private information please email it to info@osticketawesome.com. π…
Reply To: Customer form: Long Display Box has no end, and maybe is too long?
…temporary agent account (Admin Panel > Agents > Add New Agent) using info@osticketawesome.com. Be sure to give the account full administrative privileges. But if you’re happy with this solution, great!…
Reply To: Forgot to test on IE ?
I agree that IE is the worst (modern) browser ever, but our users are forced by company policy to use IE as their main browser, which means we are not…
Reply To: theme save
Please create a temporary agent account (Admin Panel > Agents > Add New Agent) using info@osticketawesome.com. Be sure to give the account full administrative privileges….
Installed and nothing happened.
…the install directory. Used cp -r option which reported success (no joy), then cp -rf which completed successfully (no joy), then cp -ri which gave me an overwrite verification on…
Reply To: List of Keyboard Shortcuts
You can find here: https://a8.osticketawesome.com/1.16.1-1/scp/theme.php#theme-info
Reply To: Passwordchange unpossible for agents and users after 1.17 upgrade
Hi @kleins, Apparently it is an upstream issue with osTicket 1.17.1, but fixed in 1.17.2. See this: https://github.com/osTicket/osTicket/issues/6359 I’m still working on a release for 1.17.2, hoping to have that…