…unmodified installation (https://osticketawesome.com/o/1.14.1/scp/users.php) and confirmed that the issue adding users to organizations exists there as well. In fact, it doesn’t even have to be multiple users. Checking just one user…
Logo and home link
Is there any way to change the url link when clicking the upper left company logo, I’m trying to redirect it to my main site. I read the article Logo…
pwreset.php invalid path
…http://support/support/pwreset.php , user enter their username or email, and after that they fell on a page and it said : invalid path. I replied on official forum too : https://forum.osticket.com/d/98528-user-password-reset-page-doesn-t-work…
Reply To: How to find "New reply" notification in Ticket List [1.12 Revision 2]
…style=”font-weight:bold”> <span class=”Icon webTicket”></span> <a style=”display: inline” class=”preview” data-preview=”#tickets/65/preview” href=”/a/1.12-2/scp/tickets.php?id=65″>678775</a> </div> </td> Using CSS I have hidden the ugly “webTicket” icon and neutered the bold text. But the “font-weight:bold” styling…
Reply To: Stevland – Are you ok?
Not affiliated in any way? Have you seen the footer of this very website? It reads: osTicket is a product of Enhancesoft Contacting them will do nothing – come…
Logo position mobile view displaced
Hello, the logo position on mobile view iPhone/iPad is displaced. I can´t click the menu options behind the logo. Tested it with text logo and our jpg company logo. osTicket…
Reply To: Stevland – Are you ok?
…e Technology” (Stevland), not from Enhancesoft. But now @stevland is going to provide us with great updates and support as we have come to get used to. Thank you @Stevland…
Reply To: Unable to receive end user email notification of email replies Need Help ASAP
Update: This is a confirmed bug by others, not related to OSTicketAwesome. https://forum.osticket.com/d/101854-new-message-alert-is-not-sent-after-upgrading-to-117x/6…
Client replies added in weird chronological order
…side, whenever a reply is made via the portal, client messages get added in a non-chronological order… See the screenshots below (test done on the OSTA client demo / https://a8.osticketawesome.com/1.18-1/)….
Merge Ticket Icon Dissapears
It appears that in V1.17.3 that the Merge Tickets icon doesn’t show up properly in the bar that comes down from the top of the screen when scrolling in a…