…do not have a working copy of vanilla osTicket, please download it from their website. All you need to do from there is: unpack it on your computer upload the…
osTicket Awesome for osTicket 1.12 (Revision 3) Released
…Completely re-vamped Agent mobile ticket list – NEW: Client Portal completely redesigned – NEW: 18 new language packs now supported, all 44 packs updated – new: improved icon for tickets…
osTicket Awesome for osTicket 1.14.2 (Revision 3) Released
…optimized – new: Cookie Consent Message for ePrivacy, GDPR and CCPA compliance – new: Custom CSS admin editor – new: Staff > Custom CSS – new: Staff > Dashboard >…
Reply To: Homepage – Modifying text for "open a new ticket"& "check ticket status" boxes
…yes you’ll need to unpack the phar. Download the phar to your computer upload it to this site to convert it to a zip download the zip to your computer…
Reply To: Error 500 Install – header.inc.php
…or even upload the files for you, but as you are on a private network this will not be possible. If you send an email to info@osticketawesome.com I will reply…
When is the update coming for release v1.16
Is there already a date that this is going to be released?
Reply To: In-site translations not being applied
…> Preferences page: https://osticketawesome.com/o/1.14.3/scp/profile.php#preferences Set the Preferred Language to French. Now go to the Open queue: https://osticketawesome.com/o/1.14.3/scp/tickets.php?queue=1 Note that the translation is still missing from the Ticket Status drop-down menu….
Account expired despite of completed renewal access order
Hello, we renewed our license on the 17th January, however my account still shows as expired. Could you please help me with this?…
Landing page not completly translated
Hi, we’re using the following osTicket, osTicket Awesome with the german language pack: osTicket v1.14.1 // osTicket-1.14.1-Awesome-102 PHP 7.1.33-nmm1 // MySQL 5.7.28 // Apache web server On the landing page…