@omniksolar, I’m sorry for your trouble! There are two ways to fix this. Either download and install osTicket-Awesome-1.10.1-v1.4 again (it has been fixed), or simply create two empty files: osta/inc/back-button.html…
Reply To: Problemas Formulario – Campo RESPUESTA LARGA – permitir HTML
…última versión desde aquí: https://osticket.com/download/ 2) Descomprímalo en su computadora local 3) Cargue el directorio upload/ a su servidor web y cámbiele el nombre a algo apropiado, como soporte-antiguo/ 4)…
Reply To: Error 500 Install – header.inc.php
Wow, this is a very unusual situation. The latest version has been downloaded dozens of times and this is the first issue that has been reported. So you are saying…
Truncated loading file (tickets.php) when open/refreshing ticket
…Dedicated WHM/cPanel server and running 1.12 latest version and Awesome latest version Rev.2. PHP memory limit= 1024MB Any idea? I attach a GIF to show the problem… https://gifyu.com/image/9rq2 …
Agent open new ticket = 'test' written in ticket details text box
…I go to /support/scp/tickets.php?a=open from the agent panel by clicking on ‘new ticket’, the ticket details text box, has the word ‘test’ written inside. Maybe you could remove this? Thanks…
v1.12.5-Awesome-101Translation error SCP backend
…always stay in English.<br /> Example Language German – Texts: Open Tickets, My Tickets etc. In the Demo Staff Link of 1.10.7 the language is still correct in German (https://osticketawesome.com/a/1.10.7-1/scp/).<br…
v1.12.5-Awesome-101Translation error SCP backend
…always stay in English.<br /> Example Language German – Texts: Open Tickets, My Tickets etc. In the Demo Staff Link of 1.10.7 the language is still correct in German (https://osticketawesome.com/a/1.10.7-1/scp/).<br…
Reply To: Text size in menus and languages issues
…available to download on osticket.com. (I have already added all of the latest .phar files to osTicket Awesome). B) Text that has been added by myself as a part of…
Reply To: Unusual load time on phones
…try loading pages from the Demos on the same devices and let me know if you’re experiencing the same slowness. https://osticketawesome.com/1.10.1/ https://osticketawesome.com/1.10.1/scp Do you have APCu installed on your IIS…
Close without Comment
Hey… I have been searching this forum and OSTicket for a post of how to auto close without requesting a comment Anybody have any ideas?…