Any plan to add IE11 compatibility to the new 1.11.1 release? Other browsers (Chrome/Edge) that I have tested look great whereas IE does not and previous Osticket Awesome releases (1.4…
Account expired after completed renewal access order
…order appears as completed. Logged in as ca****va Account Status Expired Account Expiry April 6, 2023 Order #21591 Date October 17, 2024 Status Completed Can anyone help us? Thanks…
Three questions
Hello everyone I would have three questions Question 1 How can I display attachments in the knowledge base? I don’t want the users to have to log in. Two entries…
Easier way to apply smaller updates such as 1.17.x
Is there an easy way to only apply the smaller changes to minor updates 1.17.x? Maybe a change log file? I didn’t find it easy to get on git. …
Still looks ugly (knowledgebase), any planned updates ?
http://support.hogkammen.se/helpdesk.new/kb/index.php or even worse: http://support.hogkammen.se/helpdesk.new/kb/faq.php?id=1 I have kept my updates of the CSS files between 1.1 and 1.2 to not have the headings crashed into the menu….
Interface Freezes If Do an Action without Selecting Any Record in List Page
…the table Now here is the issue: you will see the interface freezes (and needs to reload/refresh the page to work again). This issue will not be happened if we…
Tickets cannot be opened
…/var/www/osticket/include/class.schedule.php on line 837 PHP message: PHP Warning: DateTime::modify(): Failed to parse time string (September 2099 Vorname Montag) at position 15 (V): The timezone could not be found in the…
Reply To: Osticket 1.11.7 Plus – mod for German Users
Hi Starcore, I took a close look at the source code for the latest “German mod” (osTicket-1-11-0p0_free) and compared it to regular osTicket 1.11. It helped me realize that there…
This page is coming soon!
We are still working on our installation guides. This page will be available by mid-September 2020. If you have any questions please contact us. …
Fields top row out of order in advanced search
When doing a advanced search the top field doesn’t have right labels and look glitched to the left and right….