This version of osTicket Awesome is ONLY for osTicket v1.17.x Requirements: HTTP server running Microsoft® IIS or Apache, PHP version 8.0, MySQL database version 5.5 [latest version] https://osticketawesome.com/downloads/ [how to…
osTicket Awesome for osTicket 1.17.2 (Revision 1) Released
…install] https://osticketawesome.com/installation-instructions/ [troubleshooting] https://osticketawesome.com/troubleshooting/ [obtain support] https://osticketawesome.com/forums/ # osTicket-1.17.2-Awesome-101 ============================ Revision: 101 Released: 2022-11-17 * NEW: initial release for osTicket 1.17.2 [release notes] https://github.com/osTicket/osTicket/releases/tag/v1.17.2 * FIX:…
osTicket Awesome for osTicket 1.18.1 (Revision 1) Released
…install] https://osticketawesome.com/installation-instructions/ [troubleshooting] https://osticketawesome.com/troubleshooting/ [obtain support] https://osticketawesome.com/forums/ # osTicket-1.18.1-Awesome-101 =================================== Revision: 101 Released: 2023-10-26 * NEW: initial release for osTicket 1.18.1 [release notes] https://github.com/osTicket/osTicket/releases/tag/v1.18.1 *…
osTicket Awesome for osTicket 1.17.1 (Revision 1) Released
…install] https://osticketawesome.com/installation-instructions/ [troubleshooting] https://osticketawesome.com/troubleshooting/ [obtain support] https://osticketawesome.com/forums/ # osTicket-1.17.1-Awesome-101 ============================ Revision: 101 Released: 2022-11-13 * NEW: initial release for osTicket 1.17.1 [release notes] https://github.com/osTicket/osTicket/releases/tag/v1.17.1 * NEW:…
Undefined constant “TABLE_PREFIX” after upgrading to latest version
…the following error Fatal error: Uncaught Error: Undefined constant “TABLE_PREFIX” in /home/customer/www/mydomain.com/public_html/support/bootstrap.php:189 Stack trace: #0 /home/customer/www/mydomain.com/public_html/support/main.inc.php(24): Bootstrap::loadConfig() #1 /home/customer/www/mydomain.com/public_html/support/scp/staff.inc.php(20): require_once(‘/home/customer/…’) #2 /home/customer/www/mydomain.com/public_html/support/scp/tickets.php(17): require(‘/home/customer/…’) #3 /home/customer/www/mydomain.com/public_html/support/scp/index.php(17): require(‘/home/customer/…’) #4 {main} thrown…
Frequently Asked Questions
\n\n What version of osTicket does this theme work with? osTicket Awesome works with these versions of osTicket: v.1.18.1 (latest release) v.1.17.2 v.1.18 v.1.17.1 v.1.17.4 v.1.17 v.1.17.3 v.1.16.6 …and every…
Reply To: Blank page after install
…error: require_once(): Failed opening required ‘/var/www/html/osTicket//osta/php/functions.php’ (include_path=’./:/var/www/html/osTicket/upload/include/:/var/www/html/osTicket/upload/include/pear/’) in /var/www/html/osTicket/upload/include/staff/header.inc.php on line 23 [Tue May 19 22:10:05.531793 2020] [php7:warn] [pid 4546] [client 192.168.1.1:scrub] PHP Warning: require_once(/var/www/html/osTicket//osta/php/functions.php): failed to open stream: No…
Home
…& Doors PTY LTD Operations Manager www.windowsdoors.com.au I have been searching for years for a template for the staff section. Our technicians have been begging me to migrate our company…
Upgrading from osTicket to osTicket Awesome, using Linux, installing to a subdomain
…# mkdir support-old # mv !(support-old) support-old cPanel Download the osTicket Awesome installation .zip to your computer Upload .zip to your subdomain.yourdomain.com directory Extract the .zip file Open the upload…
Passwordchange unpossible for agents and users after 1.17 upgrade
…Fatal error: Uncaught Error: Class “SessionData” not found in /var/www/vhosts/lettershop24.com/httpdocs/include/class.auth.php:1597\nStack trace:\n#0 /var/www/vhosts/lettershop24.com/httpdocs/include/class.signal.php(98): PasswordPolicy::cleanSessions()\n#1 /var/www/vhosts/lettershop24.com/httpdocs/include/class.staff.php(302): Signal::send()\n#2 /var/www/vhosts/lettershop24.com/httpdocs/include/ajax.staff.php(51): Staff->setPassword()\n#3 /var/www/vhosts/lettershop24.com/httpdocs/include/class.dispatcher.php(153): StaffAjaxAPI->setPassword()\n#4 /var/www/vhosts/lettershop24.com/httpdocs/include/class.dispatcher.php(40): UrlMatcher->dispatch()\n#5 /var/www/vhosts/lettershop24.com/httpdocs/include/class.dispatcher.php(122): Dispatcher->resolve()\n#6 /var/www/vhosts/lettershop24.com/httpdocs/include/class.dispatcher.php(40): UrlMatcher->dispatch()\n#7 /var/www/vhosts/lettershop24.com/httpdocs/scp/ajax.php(326): Dispatcher->resolve()\n#8 {main}\n thrown in /var/www/vhosts/lettershop24.com/httpdocs/in…’, referer: https://lettershop24.com/scp/staff.php?id=6 On Userside the same Problem….