The zip file of the latest version appears to be corrupt. I can download it, but not extract it. Previous versions download and unzip perfectly, but the latest. Anyone else…
Upgrading from osTicket to osTicket Awesome, using Linux, installing to a directory
…Plesk Go to yourdomain.com > File Manager Rename the support directory to support-old FTP Connect to yourdomain.com Rename the support directory to support-old CLI # mv support support-old cPanel Download…
Updating osTicket Awesome (already installed in a directory on a Linux server)
…Plesk Go to yourdomain.com > File Manager Rename the support directory to support-old FTP Connect to yourdomain.com Rename the support directory to support-old CLI # mv support support-old cPanel Download…
osTicket Awesome for osTicket 1.16.6 (Revision 1) Released
…install] https://osticketawesome.com/installation-instructions/ [troubleshooting] https://osticketawesome.com/troubleshooting/ [obtain support] https://osticketawesome.com/forums/ # osTicket-1.16.6-Awesome-101 ============================ Revision: 101 Released: 2023-04-04 * NEW: initial release for osTicket 1.16.6 [release notes] https://github.com/osTicket/osTicket/releases/tag/v1.16.6 Download…
Updating osTicket Awesome (already installed in a subdomain on a Linux server)
…> mkdir support-old > mv !(support-old) support-old cPanel Download the osTicket Awesome installation .zip to your computer Upload .zip to your subdomain.yourdomain.com directory Extract the .zip file Open the upload…
Reply To: Google Fonts self hosted
A little How To … # grep -R fonts.googleapis inc/client-head.html <link href=”https://fonts.googleapis.com/css?family=Montserrat:300,400,500,600,700|Poppins:300,400,500,600|Open+Sans:400,400i,600,600i,700|Product+Sans:400″ rel=”stylesheet” type=”text/css”> Downloaded the fonts from here: https://google-webfonts-helper.herokuapp.com/fonts Uploaded them to the server root under osta/fonts Added this…
osTicket Awesome for osTicket 1.16.5 (Revision 1) Released
…install] https://osticketawesome.com/installation-instructions/ [troubleshooting] https://osticketawesome.com/troubleshooting/ [obtain support] https://osticketawesome.com/forums/ # osTicket-1.16.5-Awesome-101 ============================ Revision: 101 Released: 2022-11-17 * NEW: initial release for osTicket 1.16.5 [release notes] https://github.com/osTicket/osTicket/releases/tag/v1.16.5 Download…
Error 500 Install – header.inc.php
…file or directory in /var/www/theme/include/client/header.inc.php on line 17<br /> [Thu Aug 15 13:02:40.119246 2019] [:error] [pid 6735] [client 10.0.0.171:59556] PHP Fatal error: require_once(): Failed opening required ‘/var/www/theme//osta/php/functions.php’ (include_path=’./:/var/www/theme/include/:/var/www/theme/include/pear/’) in /var/www/theme/include/client/header.inc.php…
Fix status column in Advances Search osTicket-Awesome-1.10.1-v1.3
share fix for version osTicket-Awesome-1.10.1-v1.3 on osTicket v1.10.1 is the most current usable regarding display issue in advance search change in file staff/tickets.inc.php line number 808: for changes and security…
First Time Installing osTicket or osTicket Awesome, using Linux, installing to a subdomain
cPanel Download the osTicket Awesome installation .zip to your computer Upload .zip to your subdomain.your-domain.com directory Extract the .zip file Open the upload directory Click Select All to highlight all…