…possibilities come to mind: I already had a Search field and an Advanced Search button in place, so I may have decided that these were adequate. If this is the…
Reply To: Correct steps to upgrade to latest release
…osTicket 1.10.4 Rename the directory to something different. You might name it /osticket1.10.1. Download osTicket Core v1.10.4, extract it on your computer and upload the /upload folder to your server….
New Versioning Scheme
In keeping with my ongoing effort to keep everything as intuitive as possible, I will be using a new file naming scheme for osTicket Awesome releases going forward. Old Scheme…
First Time Installing osTicket or osTicket Awesome, using Linux, installing to a directory
cPanel Download the osTicket Awesome installation .zip to your computer Upload .zip to your yourdomain.com web root directory Extract the .zip file Rename the upload directory to support Select README.txt…
missing (or wrong) .js files in latest 1.17.3
Hi. I tried to upgrade to 1.17.3, but i’m getting several errors on my console. After doing some debug, it seems like header.inc.php is trying to load js/jquery-3.5.1.min.js and jquery-ui-1.13.1.custom.min.js…
how to update to the latest version
Hi, Currently i am using version 1.14.1 and i want to update to version 1.14.2…. Can i know the correct step to do so? I used cpanel to installed osticket….
Using OSTA with PHP v8.1 instead of v8.0
…your platform: Your Composer dependencies require a PHP version “>= 8.1.0”. You are running 8.0.29. in /var/www/html/include/laminas-mail/vendor/composer/platform_check.php on line 24 So we’ve gone forward and installed your latest release with…
Name offset in company and user notes
…posts. A private github maybe?? That would be brilliant. If you fork the latest osTicket and then have everything in there. Anyway I digress 🙂 So the screen shot below…
Blank page after install
…put it on my server. I unzipped the folder as a regular user and copied it from /home/myuser/ost-awesome/uploads to /var/www/html/osTicket/uploads using the following command: sudo cp -RTv ~/ost-awesome/uploads/ /var/www/html/osTicket/upload/ I…
Reapplying Mods after upgrade
…Windows in the screenshot (they have a free 30-day trial). There are many file compare tools for Windows/Mac/Linux — some of them are free — and they all work similarly….