Reply To: Correct steps to upgrade to latest release

stevland

…osTicket 1.10.4 Rename the directory to something different. You might name it /osticket1.10.1. Download osTicket Core v1.10.4, extract it on your computer and upload the /upload folder to your server….

Tasks preview problem.

RGCC

Hello I use  osTicket-1.14.1-Awesome-102  I have problem with task preview. One column moved right. Check 2 images https://imgur.com/gallery/Hn3R9La   osTicket-1.14.1-Awesome-102…

Reply To: Saving any theme settings doesn’t work

district6

…needed to change ownership of the files again. I ran this: chown -R www-data:www-data /var/www/osticket This corrected the issue. Now things can be adjusted and saved. I hope this helps….

Reply To: Fehlermeldung in Ticketübersicht

stevland

Hi die-ITler, You are using the attachments_preview plugin (https://github.com/clonemeagain/attachment_preview). There is a known incompatibility with that plugin. You can either disable it or use the workaround that another user came…

Wrong file in download link of 1.12

kamal

Hi, tried download the latest release 1.12 but the file received is osTicket-1.10.6-Awesome-101.zip. Kindly check if this is in error. thanks…

Attachments get corrupted

Jaypi

…did not work for me. When I revert back to the old design I can upload and download the files again. The files that were uploaded before stay corrupt so…

Is osticketavesoma compatibel with osticket 1.9.14

24x7ict

Hi, i am interested in osticketawesome, the actual stabile version is v1.9.14 http://osticket.com/download, according your description is osticketawesome compatible with 1.9.12, would it also work with the actuall version?