Hi All, While clearing old records / users in the system I just removed an “osticket” company form Users –> Organisations listing. This organisation had no any users associated. What…
The Second Tab’s Height under Company Menu is lower than the First Tab
After logged in as admin, and then click on the Admin Panel -> Company menu (scp/settings.php?t=pages) you will see the second Tab (Site Pages) is not good. That second Tab’s…
Adding company information into the create user popup and the subject discriptio
I have not been able to recreate the company info in the create user pop up as you have on your client demo. How was this done? Also The subject…
1.11.1 and IE11 Display issues or Compatibility
Any plan to add IE11 compatibility to the new 1.11.1 release? Other browsers (Chrome/Edge) that I have tested look great whereas IE does not and previous Osticket Awesome releases (1.4…
Interface freezes, need to reload page to work again
…is reloaded. This happens way to often, and it also happens in the demos https://osticketawesome.com/a/1.12-3/scp/ We tried with IE, Chrome & Firefox all with the same behavior Please advise …
Tickets cannot be opened
…/var/www/osticket/include/class.schedule.php on line 837 PHP message: PHP Warning: DateTime::modify(): Failed to parse time string (September 2099 Vorname Montag) at position 15 (V): The timezone could not be found in the…
Reply To: Osticket 1.11.7 Plus – mod for German Users
Hi Starcore, I took a close look at the source code for the latest “German mod” (osTicket-1-11-0p0_free) and compared it to regular osTicket 1.11. It helped me realize that there…
Reply To: Ticket list indicators not available
…too subtle and you are not noticing the difference. To make it more obvious you can try something like this: a.Icon.Ticket.preview b, a.Icon.emailTicket.preview b, a.Icon.phoneTicket.preview b, a.Icon.webTicket.preview b, a.Icon.otherTicket.preview b…
Remove the i preview for lists when placed in Tickets
Is it possible to remove the “i” at the end of a custom list, that just pops a larger display of the same info? The issue isn’t as bad when…
Reply To: Ticket list indicators not available
Wait… I was over thinking it. One can simply add something like this to /osta/user-styles.css in osTicket Awesome for 1.10.6: a.Icon.Ticket.preview b, a.Icon.emailTicket.preview b, a.Icon.phoneTicket.preview b, a.Icon.webTicket.preview b, a.Icon.otherTicket.preview b…