…again. The sort options are defined in the page URL (https://osticketawesome.com/a/1.12.2-1/scp/index.php?dir=1&sort=3). So here is an idea to make things easier for your agents: Have your agents switch to desktop version,…
Reply To: "manage Collaborators"-overlay appears on bottom of page
just for you to understand the problem better: https://imgur.com/a/iLPYMRW somehow the “relative.scrollTop()” value got enourmous high. funny, it doesnt happen on a few other tickets :(<br /> AND: the…
Unable to receive end user email notification of email replies Need Help ASAP
…am unable to receive end user email notification of email replies. But when an user uses the portal we are able to get New message alert More Details: https://forum.osticket.com/d/101953-all-notifications-works-except-new-message-appended-and-message-confirmation …
Autocomplete doesn't work
…demo site, any ideas as to what might be causing this? Tried uploading gif but wouldn’t animate, here’s a link instead:<br /> https://imgur.com/h4FZalG Thanks for any help in advance….
Reply To: Error al subir los logos de mi empresa
Esto me sale cuando ejecuto ese comando….
Reply To: Error Copy & Paste screenshot
…a theme issue or that I should drop down my sql version (which would probably mean reinstalling everything) but this issue didn’t exist for us in 1.12. https://github.com/osTicket/osTicket/issues/5302 Thanks. …
Reply To: Hide drop-down menu of help topics in new ticket
Hey Mauro, I’ve recently been looking into achieving something similar, and found this mod that could answer your problem. https://github.com/osTicket/osTicket/pull/5564 However I haven’t tested it yet! Julien…
Reply To: Error al subir los logos de mi empresa
Si, clave stevland, y te agradezco que me ayudes, ahi logro ejecutar el comando que me enviarte y este fue el resultado: …
Missing setting to sort Help Topics (manual vs alphabetically)
Hey as you can read here the setting to sort Help Topics alphabetically or manually is missing with the Awesome theme… https://forum.osticket.com/d/100353-manually-setting-the-order-of-help-topics/5 …
Reply To: Text not translated
Oh, that really weird. It works on this end: https://osticketawesome.com/a/1.14.2-3/?lang=hu Have you tried clearing your browser cache?…