…size of the menus? Unfortunately, the size doesn’t come across as well. Which menu? Staff Panel / Client Portal? Send a screenshot of what you want to change and I…
Reply To: ID number overlap
Thanks for figuring that out, Jon! I sent you a private message regarding this. In your last screenshot I notice your company name is still set to osTicket Awesome. You…
Reply To: Display Error in Ticket Overview
…it if one or both of you could create a temporary agent account (Admin Panel > Agents > Add New Agent) for me using info@osticketawesome.com. Be sure to give the…
Reply To: Issue with Export in the last version of Revision 2
Yes, I see that you are correct: the issue is not present in 1.12.3: https://osticketawesome.com/o/1.12.3/scp/ But how is that relevant? It’s like saying, “Why did I wake up with a…
Replacing specific texts with something else
…π ), but I find this quite heavy and annoying for any upgrade we decide to install (I’ve gone through one upgrade already) – You have to compare and assess…
Reply To: Issue with Export in the last version of Revision 2
Looks like someone beat you to reporting it: https://forum.osticket.com/d/96540-unable-to-export-the-tickets/2 But you may want to jump in and confirm that it is an issue for you as well….
Reply To: Disable automatic scroll down, scroll down button instead
…for posting that, dfite. I forgot that I already came up with a solution for this! There is a small typo in your link, but this one should work: https://osticketawesome.com/forums/topic/prevent-auto-scroll-when-opening-tickets/…
Invoice needed
I need to request an invoice but the form doesn’t work and doesn’t let me fill in anything. Anyone help me? I need the invoice for legal issues. Compliments…
Glitches in 1.10.2-v1.0 and 1.10.4-v1.0
…Please do one of the following to fix the glitch: 1) Replace /scp/js/scp.js with this file file OR 2) Open /scp/js/scp.js in a text editor and comment out lines 1056…
Reply To: Upgrade Procedure
…it to /support. Copy over your /support-backup/include/ost-config.php file from to /support/include/. The upgrade is complete but unfortunately any osTicket Awesome settings will have to be manually recreated. Incidentally the…