Hi, maybe is this the answer? https://stackoverflow.com/questions/24286079/svg-file-not-displayed-by-web-browser …
Reply To: Assigned to a team
Problem solved. https://github.com/t-oster/osticket-auto-unassign…
Reply To: Text " hi" appended to Mobile Site Link
You can customize or remove the “Welcome” text manually here: \upload\osta\inc\staff-mobile-menu.html Link remove here in browser: yoursupporturl.com/scp/theme.php#text-links…
Reply To: Unable to upload custom logo
Whoa, your permissions look dangerously high. I recommend setting them properly using these commands: # find . -type d -print0 | xargs -0 chmod 0755# find . -type f -print0…
Reply To: Unable to upload custom logo
From which directory should I run those commands? /volume1/web/osticket/ ? Or only the upload, or osta?…
SLA statuses
…the old SLA values (complete list of values) are still preloaded, just with the suffix “Disabled” Is this a feature? Is there any way to set the old SLA plan…
Reply To: Unable to upload custom logo
Actually one thing that does come to mind is a possible ownership issue. Make sure the uploads/ directory is owned by the correct user*: # chown -R thecorrectusername uploads *(On…
Poll: The most important is… Client or Staff
As a result of a discussion on the osTicket.com forum I became interested in finding out what is important for osTicket Awesome users. And so here is my question for…
French trad error
Hello, I found a translation error on the ticket system. If you go to verifying ticket status from https://osticketawesome.com/1.10.5/view.php. On a ticket check, you can see that “Ouvrer” shourld be…
Reply To: Piping emails not working
Hey, I compared the two an they are the same, line per line, so I don’t know what’s the difference. Could be something in permissions but I don’t know for…