…but when I fill out company info, admin user, database step and click the next option it goes to an error page. Error HTTP 500 Is anyone else having this…
Reply To: Merge Ticket Icon Dissapears
…the colored variation (when not hovering on the option in the menu) in the floating bar that comes down from the top of the screen when scrolling though a ticket….
Reply To: Office 365 Login not working anymore
…and it will affect IMAP: https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/deprecation-of-basic-authentication-exchange-online They said not until October 2022, however they also say if they detect it is not being used fully, they will remove it earlier…
Reply To: Translation italian
…echo __(‘We provide archives and history of all your current and past support requests complete with responses.’);?> Simply replace those lines with the text that you want to appear. …
Reply To: Mobile ticket / task lists do not use translations
Hi @enrico, Unfortunately a bunch of the translations are broken in osTicket v1.12.3, which I have reported here: https://github.com/osTicket/osTicket/issues/5098 This affects what you’ll see in the desktop layout in osTicket…
Reply To: Merge Ticket Icon Dissapears
…the colored variation (when not hovering on the option in the menu) in the floating bar that comes down from the top of the screen when scrolling though a ticket….
Reply To: Client replies added in weird chronological order
By the way the screenshots above were made on the OSTA Client Demo. https://a8.osticketawesome.com/1.18-1/…
Reply To: V1.17.2 autosave issue
…a problem with osTicket itself… it is not an osTicket Awesome issue. But, if you’re still having trouble, you will find the solution here: https://forum.osticket.com/d/101954-unable-to-save-draftrefresh-the-current-page-to-restore-and-continue-your-draft/6 In your case you are…
Merge Ticket Icon Dissapears
…the colored variation (when not hovering on the option in the menu) in the floating bar that comes down from the top of the screen when scrolling though a ticket….
Reply To: Custom Logo not showing
…reason why it wouldn’t work. If you are still having trouble, I’m happy to have a look. Please post the URL to your Client Portal or email it to info@osticketawesome.com….