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Forum Replies Created

  • In reply to: Priority Pattern and color

    May 3, 2019 at 8:55 am #4081
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    Absolute
    Participant

    Hi Stevland,<br />
    I cleaned cache but it doesn’t change. If I can fix it it’s the top, but even so it works. Even just the colors without the pattern. Everything else is ok.

    Bye thank you

    In reply to: osTicket 1.10.6 and 1.12 have been released

    May 3, 2019 at 5:21 am #4060
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    Absolute
    Participant

    Hi Stevland, now the 1.12 release – osTicket Awesome 101 is perfect. Advanced search, client attachments, template color settings, pdf logo and all the bugs present before are solved. Good job.

    In reply to: osTicket 1.10.6 and 1.12 have been released

    May 2, 2019 at 8:26 am #4049
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    Absolute
    Participant

    Hi Stevland,

    I upgraded OsTicket 1.12 and it works ok. When I then loaded awesome template 1.12 in the client and staff page only this text “Icon overdueTicket” appears. I deleted template because too many updates and too many OsTicket BUGs and templates.

    In reply to: osTicket 1.10.6 and 1.12 have been released

    May 2, 2019 at 5:51 am #4040
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    Absolute
    Participant

    Hi Stevland,

    the file attachment in download for version 1.12 … download version 1.10.6

    Thanks

    In reply to: User Attachment not work

    April 24, 2019 at 12:44 am #3661
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    Absolute
    Participant

    Hi Stevland,

    I have replaced the contents of the open.php file but the attachment that the user loads does not arrive in the admin panel. Help please

    In reply to: Column viewer error

    April 23, 2019 at 11:15 pm #3659
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    Absolute
    Participant

    Hi Stevland, this problem is for version 1.10.5 and 1.11

    In reply to: List value advanced search error

    April 5, 2019 at 6:22 am #3475
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    Absolute
    Participant

    [RESOLVED]

    Hi, this template is very nice but it has some bugs and assistance is very slow! <br />
    The Dropdown value selection, is found under the search popup !!!

    SOLUTION

    css/select2.min.css add z-index:9000 in .select2-container–open .select2-dropdown–below { }<br />
    >> .select2-container–open .select2-dropdown–below{border-top:none;border-top-left-radius:0;border-top-right-radius:0; z-index:9000;}

    osta/css/staff-mobile.css add z-index:1000 in @media only screen and (max-width:650px){ .dialog#popup, .dialog.size-normal { }<br />
    >> @media only screen and (max-width:650px){<br />
    .dialog#popup,<br />
    .dialog.size-normal {<br />
    width: 98%!important;<br />
    margin: 0 auto !important;<br />
    z-index: 999999;<br />
    padding: 10px 10px 14px 10px!important;<br />
    height: auto !important;<br />
    max-height: 96%!important;<br />
    max-width: 96%;<br />
    z-index: 1000;<br />
    }

    In reply to: OS 1.11 Advanced Search not display values

    April 5, 2019 at 12:59 am #3463
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    Absolute
    Participant

    [RESOLVED] Deleted css from /css/select2.min.css .select2-search–inline{float:left;}

     

    In reply to: Column viewer error

    April 5, 2019 at 12:38 am #3459
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    Absolute
    Participant

    Resolved.

    If a user / group / team has no permission, priority and checkbox are not visible.<br />
    Just assign a single permission for example “transfer” to show the priority and the checkbox.

    In reply to: OS 1.11 Advanced Search not display values

    April 1, 2019 at 5:11 am #3420
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    Absolute
    Participant

    Hi, Stev…  sorry.<br />
    I have little time to resolve user attachment (3354) that doesn’t work and I switched to version 1.10.5 but even here I have a search field problem advancing empty. I tried to insert your css but it doesn’t work here, help please.

    In reply to: OS 1.11 Advanced Search not display values

    April 1, 2019 at 2:20 am #3414
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    Absolute
    Participant

    Thanks Stevland, the fix is OK.<br />
    If possible an answer to my ticket 3354 because so I can’t use your template, thanks.

    In reply to: User Attachment not work

    March 29, 2019 at 12:51 am #3375
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    Absolute
    Participant

    Sorry, nobody has this problem? I can’t use the template like this.

    Help please.