…install] https://osticketawesome.com/installation-instructions/ [troubleshooting] https://osticketawesome.com/troubleshooting/ [obtain support] https://osticketawesome.com/forums/ # osTicket-1.16.6-Awesome-101 ============================ Revision: 101 Released: 2023-04-04 * NEW: initial release for osTicket 1.16.6 [release notes] https://github.com/osTicket/osTicket/releases/tag/v1.16.6 Download…
Blank page after install
…noticed that the files that were copied were root:root, so I: sudo chown -R www-data:www-data /var/www/html/osTicket I then copied the ost-config as described in the instructions and ensured 0644 permissions…
osTicket Awesome for osTicket 1.16.5 (Revision 1) Released
…install] https://osticketawesome.com/installation-instructions/ [troubleshooting] https://osticketawesome.com/troubleshooting/ [obtain support] https://osticketawesome.com/forums/ # osTicket-1.16.5-Awesome-101 ============================ Revision: 101 Released: 2022-11-17 * NEW: initial release for osTicket 1.16.5 [release notes] https://github.com/osTicket/osTicket/releases/tag/v1.16.5 Download…
Email Loop detected Error
…abc@xxx.com, one of email copy is also receives on xyz@xxx.com. EMail is fetch by Osticket system and tickets gets generated automatically. We are using same email id xyz@xxx.com for sending…
Add preview option of threads in a ticket
I really would like a thread preview tab in the ticket preview popout. See this solution at github… https://github.com/osTicket/osTicket/pull/2559 This would help us really a lot! π…
Reply To: Moved: Reply To: osTicket-Awesome-1.10.1-v1.4 Released
…released). The original osTicket core files are useful for troubleshooting purposes. Ideally your original osTicket files will be in a directory such as /support-old and your osTicket Awesome files in…
Name offset in company and user notes
…the top tab “Users” it drops down with Users and Company. If i try this when I’m in Users OR Company it does NOT do this. Not a huge deal…
Close without Comment
Hey… I have been searching this forum and OSTicket for a post of how to auto close without requesting a comment Anybody have any ideas?…
Reply To: Is it possible to Change Fonts
It is totally possible, and it isn’t hugely complicated. But it is beyond the scope of what I can offer to do for free. You can easily figure out how…
Attachment preview bug
The attachment preview plugin can not work in version 1.18.1 Rev01. Can not show PDF files inline….