Anonymous
Forum Replies Created
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Dear support;
I have just updated to the last version and the email send by the agent is showed like Michael shows in the post.
When we received a ticket it is showing fine.
We have spanish translation.
osTicket v1.16.2 // osTicket-1.16.2-Awesome-101
PHP 8.0.18 // MySQL 10.5.15 // nginx/1.21.6 web serverThank you
In reply to: Source code in tickets webpage
Thanks stevland for your kindly anwer. I’ll do it in that way.
Sorry if I have duplicated the issue in the forum, but I did not find it.
Thanks again
In reply to: Missing attachments at KB client side
Hi @stevland,
These screenshots are taken from the demo website. It’s not my environment.
I noticed the issue at my own environment and after that i went to the demo website to check if the problem was also there.
In reply to: Client side – Ticket Info table. CSS missing
Most likely is that the settings file located at \include\ost-config.php has been overwriten when you instaled OsT Awesome.
Have a look at it and set again your db name, db host, user and password in there.
Rgrds,
In reply to: Avatars
Hi,
Sorry for the late reply. Fixed when selecting Oscar’s A-Team built-in avatar option.
Thank you @svetland and @kkrumm!
In reply to: Client side – Ticket Info table. CSS missing
Yep. I know that the client side is styled using CSS….except that table. It’s a shame that everything else has the same look and feel but not the main info table.
Just a tiny modification by adding the white container with rounded corners bold titles improves its appearance and does not give the sensation of seeing an HTML fragment of the 90s. IMO.
Please consider also to add a non breaking space between button icons and its title.
Keep up the good work! 🙂
In reply to: File references from DEMO version not removed.
You’re welcome @stevland ! 🙂
In reply to: File references from DEMO version not removed.
Also in /include/staff/footer.inc.php
In reply to: Missing [Admin Panel / Staff Panel] toggle button
Thanks for your reply @stevland. No worries at all. As you said there’s no need to access those pages using a mobile device.
Keep up the good work!
In reply to: Priority Colors
+1 I completely agree. it’s by far a lot more intuitive.
In reply to: Language Problems
Same issue here with spanihs translation.
In reply to: Avatars
Hello,
My ‘Change’ button is missing.
I’ve realized that it performs an AJAX call, so i checked that cgi.fix_pathinfo is already set to 1 at php.ini
It has been also tested on Firefox
These are my settings
What could be the cause?
Thanks in advance