stevland

Forum Replies Created

  • In reply to: OAuth2 for logins

    September 16, 2024 at 10:58 am #21293
    stevland
    Keymaster

    Sorry for the late reply.

    When you’re on the login page, press SHIFT + O to switch to the vanilla osTicket environment.

    Does the Azure login option appear?

    In reply to: Accidentally broke site with Bad CSS help!!!

    September 16, 2024 at 10:57 am #21290
    stevland
    Keymaster

    Have you made any progress on this?

    In reply to: Auto Close on Reply

    September 16, 2024 at 10:33 am #21287
    stevland
    Keymaster

    Sorry, is a great question but it seems like no one has an answer.

    I hope you figure it out!

    In reply to: Auto Reminder / Close

    September 16, 2024 at 10:32 am #21286
    stevland
    Keymaster

    It’s a great question, but it pertains to osTicket’s core functionality and is not specific to osTicket Awesome.

    I suggest asking this question in the osTicket Forum where you are likely to receive more responses.

    In reply to: Email Loop detected Error

    September 16, 2024 at 10:31 am #21285
    stevland
    Keymaster

    A very late reply!

    This question pertains to osTicket’s core functionality and is not specific to osTicket Awesome.

    If you are still having trouble, I suggest asking this question in the osTicket Forum where you are likely to receive more responses.

    In reply to: Upload images and videos stored location

    September 16, 2024 at 10:30 am #21284
    stevland
    Keymaster

    This question pertains to osTicket’s core functionality and is not specific to osTicket Awesome.

    I suggest asking this question in the osTicket Forum where you are likely to receive more responses.

    In reply to: Close without Comment

    September 16, 2024 at 10:29 am #21283
    stevland
    Keymaster

    This question pertains to osTicket’s core functionality and is not specific to osTicket Awesome.

    I suggest asking this question in the osTicket Forum where you are likely to receive more responses.

    Good luck!

    In reply to: Paid Install?

    September 5, 2024 at 8:22 am #21196
    stevland
    Keymaster

    Glad we worked it out! Thanks, Mike.

    In reply to: Paid Install?

    September 3, 2024 at 11:40 pm #21185
    stevland
    Keymaster

    Yikes!

    I replied to the form you submitted, which I now realize sent the reply to my email address rather than yours.

    I am off to a terrible start here. ( ._.)

    But I have now forwarded my earlier email to your address, which I trust you have now received.

    In reply to: Paid Install?

    September 3, 2024 at 11:40 pm #21183
    stevland
    Keymaster

    Yikes!

    I replied to the form you submitted, which I now realize sent the reply to my email address rather than yours.

    I am off to a terrible start here. ( ._.)

    But I have now forwarded my earlier email to your address, which I trust you have now received.

    In reply to: Accidentally broke site with Bad CSS help!!!

    September 3, 2024 at 1:57 pm #21177
    stevland
    Keymaster

    Look for relevant error messages in the Developer Tools >  Console of your current web browser.

    Try accessing the page from a different web browser.

    Those are my best suggestions off the top of my head.

    Feel free to report back with any relevant information you discover.

    In reply to: Accidentally broke site with Bad CSS help!!!

    September 3, 2024 at 10:01 am #21166
    stevland
    Keymaster

    The data is stored in the database.

    But have you tried opening Developer Tools in your browser and manually looking for the CSS that is causing the tabs to disappear?

    In reply to: Accidentally broke site with Bad CSS help!!!

    September 3, 2024 at 10:01 am #21165
    stevland
    Keymaster

    The data is stored in the database.

    But have you tried opening Developer Tools in your browser and manually looking for the CSS that is causing the tabs to disappear?

    In reply to: CSS bug: open ticket – add collaborators

    September 3, 2024 at 9:09 am #21161
    stevland
    Keymaster

    Hi nandor,

    Please add the following to Theme > Custom CSS:

    .tickets-page .tickets .form_table .select2-container--default .select2-selection--multiple:not(.staff-side.tickets-page span.select2-selection.select2-selection--multiple) {
    height: 32px !important;}

    This fix will be included in the next release.

    stevland
    Keymaster

    Hi guys,

    I didn’t realize that this limitation existed, so thank you for pointing it out.

    I will have to look into this and try to find a solution to include in a future update.

    If and when that happens I will update this page.