Forum Replies Created
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In reply to: OAuth2 for logins
September 16, 2024 at 10:58 am #21293stevland
KeymasterSorry for the late reply.
When you’re on the login page, press SHIFT + O to switch to the vanilla osTicket environment.
Does the Azure login option appear?
In reply to: Accidentally broke site with Bad CSS help!!!
September 16, 2024 at 10:57 am #21290stevland
KeymasterHave you made any progress on this?
In reply to: Auto Close on Reply
September 16, 2024 at 10:33 am #21287stevland
KeymasterSorry, is a great question but it seems like no one has an answer.
I hope you figure it out!
In reply to: Auto Reminder / Close
September 16, 2024 at 10:32 am #21286stevland
KeymasterIt’s a great question, but it pertains to osTicket’s core functionality and is not specific to osTicket Awesome.
I suggest asking this question in the osTicket Forum where you are likely to receive more responses.
In reply to: Email Loop detected Error
September 16, 2024 at 10:31 am #21285stevland
KeymasterA very late reply!
This question pertains to osTicket’s core functionality and is not specific to osTicket Awesome.
If you are still having trouble, I suggest asking this question in the osTicket Forum where you are likely to receive more responses.
In reply to: Upload images and videos stored location
September 16, 2024 at 10:30 am #21284stevland
KeymasterThis question pertains to osTicket’s core functionality and is not specific to osTicket Awesome.
I suggest asking this question in the osTicket Forum where you are likely to receive more responses.
In reply to: Close without Comment
September 16, 2024 at 10:29 am #21283stevland
KeymasterThis question pertains to osTicket’s core functionality and is not specific to osTicket Awesome.
I suggest asking this question in the osTicket Forum where you are likely to receive more responses.
Good luck!
In reply to: Paid Install?
September 5, 2024 at 8:22 am #21196stevland
KeymasterGlad we worked it out! Thanks, Mike.
In reply to: Paid Install?
September 3, 2024 at 11:40 pm #21185stevland
KeymasterYikes!
I replied to the form you submitted, which I now realize sent the reply to my email address rather than yours.
I am off to a terrible start here. ( ._.)
But I have now forwarded my earlier email to your address, which I trust you have now received.
In reply to: Paid Install?
September 3, 2024 at 11:40 pm #21183stevland
KeymasterYikes!
I replied to the form you submitted, which I now realize sent the reply to my email address rather than yours.
I am off to a terrible start here. ( ._.)
But I have now forwarded my earlier email to your address, which I trust you have now received.
In reply to: Accidentally broke site with Bad CSS help!!!
September 3, 2024 at 1:57 pm #21177stevland
KeymasterLook for relevant error messages in the Developer Tools > Console of your current web browser.
Try accessing the page from a different web browser.
Those are my best suggestions off the top of my head.
Feel free to report back with any relevant information you discover.
In reply to: Accidentally broke site with Bad CSS help!!!
September 3, 2024 at 10:01 am #21166stevland
KeymasterThe data is stored in the database.
But have you tried opening Developer Tools in your browser and manually looking for the CSS that is causing the tabs to disappear?
In reply to: Accidentally broke site with Bad CSS help!!!
September 3, 2024 at 10:01 am #21165stevland
KeymasterThe data is stored in the database.
But have you tried opening Developer Tools in your browser and manually looking for the CSS that is causing the tabs to disappear?
In reply to: CSS bug: open ticket – add collaborators
September 3, 2024 at 9:09 am #21161stevland
KeymasterHi nandor,
Please add the following to Theme > Custom CSS:
.tickets-page .tickets .form_table .select2-container--default .select2-selection--multiple:not(.staff-side.tickets-page span.select2-selection.select2-selection--multiple) {
height: 32px !important;}This fix will be included in the next release.
In reply to: How to display the names of custom fields in the mobile version?
September 3, 2024 at 8:58 am #21151stevland
KeymasterHi guys,
I didn’t realize that this limitation existed, so thank you for pointing it out.
I will have to look into this and try to find a solution to include in a future update.
If and when that happens I will update this page.