Forum Replies Created
March 16, 2023 at 7:08 am #15602
I’ve managed 🙂
+1 on the great idea!
I was looking for that annotation tab too but read this thread so understood why it was removed 🙂
However I am interested in seeing the icon for the ticket source… Would this be something you’d consider adding in a future release?
Otherwise, any idea how I could get those icons/annotations back in?July 15, 2021 at 7:07 am #7764
Hey checking this further, I realize that the default condition that puts in bold the ticket ID and subject when the ticket is unread doesn’t work actually… it seems like the OSTA theming overwrites this style change by forcing a font-weight of 500….
hey little update…
We’re looking to have some sort of conditional fields in our forms. For example: if item B is selected in dropdown, then hide the next 3 fields.
I read some ideas about removing the bit in the code that rules the random generations, but I am not too keen to edit the core code.
So I am wondering if anyone has done this another way or has suggestions ?